I Didn't Receive an Order Confirmation from Chico's. What Should I Do?

If you did not receive an email confirmation of your order please call Chico's at 1.888.855.4986 or email us at customerservice@chicos.com

Related FAQ

  • My Order Status is In Progress. What Does That Mean?

    Your order is in the process of being fulfilled and shipped, but has not yet received a tracking number. Changes to your order cannot be made once your order is In Progress. Chico's will gladly accept your return and provide an exchange or refund in accordance with Chico's Retu…

  • When Will My Credit Card Or Paypal Account Be Charged?

    Your credit card or PayPal account will be authorized for the entire amount of the order at the time of purchase. The card or PayPal account will then be charged when the order is shipped. Chico's will send you an email confirmation of your order once you have completed the ord…

  • I Want to Purchase an Item That I See Online, But Chico's Doesn't Have My Size. Will It Be Back In Stock?

    Chico's is a specialty company and make limited quantities of apparel and accessories. Not all items that sell out will be re-stocked. If Chico's is expecting to re-stock the item Chico's will show an "expected shipping date" on the order confirmation. If sufficient quantities …

  • Can I Purchase a Gift Card Online?

    Yes. Gift Cards are available for purchase online, by phone or at any participating Chico's location.

  • Who is Borderfree?

    Borderfree is a groundbreaking global ecommerce solution that allows us to present our international shoppers with Chico's product prices in the currency of their choice, aggressive international shipping costs, and the lowest possible guaranteed order total. The Borderfree sol…

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