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Related FAQ

• What Payment Options Does Crocs Accept?

  Crocs currently accepts the following payment methods:  Visa MasterCard American Express Discover Crocs Gift Cards PayPal At this time Crocs does not accept any other forms of payment.

• How Much Does the Economy Shipping?

  $4.99 flat rate or FREE on orders over $34.99 via FedEx (SmartPost) Ships within 1-2 business days from order confirmation Delivery to AZ, CA, NV & UT is 2-4 business days from ship confirmation Delivery to CO, ID, KS, MO, MT, NE, NM, OK, OR, TX , WA & WY is 3-5 bu…

• Will I Pay for the Sales Tax to Crocs?

  Sales tax is calculated according to the ship-to address for orders placed on Crocs.com. If the ship-to state has a sales tax and no exemptions for footwear or clothing, sales tax will be applied at the full state/city/county and any other special district taxes.

• Can I Purchase a Crocs Gift Cards?

  You may purchase a Crocs Gift Card at Crocs-owned stores and Crocs-owned kiosks in the U.S. (“Participating Locations”), and by contacting Crocs.com Customer Service by going to www.crocs.com/contactus. Shipping options for Gift Cards ordered over the phone:  Standard…

• Can I Change My Crocs Order?

  Orders cannot be changed once they have been placed. If applicable, please cancel your order within 30 minutes of submitting the order or return the items and place a new order.