I Have Not Received My Refund.

Related FAQ

• What is the Meaning Of Color Block in Liligal?

  It means that there is more than one color in the item, jointed by two or more different colors.

• Why Was My Order Divided Into Two Or More Packages?

  Orders might be divided into different packages due to a difference in processing time or there are many items in your order which need to be divided.

• Is the Real Color the Same As the Photo from Liligal?

  Yes, but there is a slight color variation due to limitations in photography and the inevitable differences in monitor settings. So the colors shown in the photograph may not correspond 100%.

• Do I Need to Pay for the Shipping Fee Back to Liligal?

  Yes, the customers need to pay the return shipping. Liligal does not accept packages returned using C.O.D. (Cash on Delivery) service. Return shipping charges are non-refundable. And please return through your local post office to avoid tax.

• Could I Get the Full Refund If I Return the Order to Liligal?

  Liligal will offer full refund on all items that have been returned. Coupon codes and Liligal points cannot be refunded as monetary value and will be deducted from the total amount of the refund. And please note that customers are responsible for the return shipping fee.