Is My Credit/debit Card Charged When the Order Gets Placed?

Related FAQ

• My Pet's Medication is Running Low. How Fast Will I Receive It?

  Alli Vet recommends selecting the overnight shipping option for a guaranteed delivery date. There are many variables that may alter the delivery time of a shipment and that is why Alli Vet recommends the guaranteed overnight method.

• How Long are the Expiration Dates?

  Expiration dates vary with each manufacturer. Alli Vet's practice is not to sell short dated products. Alli Vet's  rolling inventory method will allow you to receive products with extended expiration dates.

• Do I Have to Set Up an Account to Order Online?

  Yes. An account must be set up online in order to place your order. If you would like to do otherwise, you can contact by phone (1-877-500-9944) and place your order with a customer care team member.

• Where Can I Get Assistance If I Am a New Customer?

  If you are a new customer getting assistance is no problem. If you need help placing your order call Alli Vet by phone Monday – Friday 8:30am – 6:00pm EST (1-877-500-9944) and customer service team will gladly place your order. You can also e-mail at customercare@allivet.com.

• Is Shipping Cost Refundable In Case Of a Returned Package?

  No, shipping cost is not refundable.