My Watch Doesn’t Fit Well, What Should I Do?

If you have ordered a watch with a metal bracelet, there is a good chance you will have to have one or more links removed to fit your wrist properly. This can only be done with the wearer present. That is why we ship all watches unsized. We suggest that you take your watch to a reputable local jeweler for sizing. Expect to pay a nominal fee for this service. Do not attempt to size your own watch! You may damage or scratch the watch and bracelet. The liability is yours; by our policy we will not accept a scratched, damaged, or sized watch for return with the exception of some models that feature a quick link removing ability (can be sized without the use of a tool).