Once I Place My Order Online, How Soon Will My Order Ship?

Please allow up to 24-72 hours (Excluding weekends and holidays) to receive your tracking information. H2O Wireless ships via UPS and USPS.

Related FAQ

  • What Payment Types Does H2O Wireless Take?

    Upon checkout you may pay with a credit/debit card. Cards accepted are Visa, Mastercard, Discover and AMEX. You may also pay by credit card or e-check via Paypal. You may select your payment method on the checkout page.

  • If I Have Questions Regarding Ordering a Phone Online Or Phone Features, Who Should I Contact?

    Please contact H2Ophonestore.com customer care toll free at (407) 856-2696.

  • How Do I Track My Package Once It Has Shipped?

    You will recieve an email with your tracking # once your order is shipped. If you selected UPS, you may track it at www.ups.com. If you selected USPS, you may track it at www.usps.com. Please allow up to 24 hours for your tracking # to be found in the system as once it is assig…

  • How Do I Use the H2O® Wireless International Calling Feature?

    For Monthly Unlimited Plan Users: Please make sure you have enough balance in your active H2O® Wireless account Dial 1-213-808-6199 from your wireless phone When you hear the dial tone, dial as you would to make any other international call 011 + Country Code + Area Code +…

  • What is a SIM Card?

    A SIM card is included with each consumer phone purchase. A SIM (Subscriber Identity Module) is an integrated circuit which securely stores the service-subscriber key (IMSI) to identify a subscriber on mobile telephone device. The SIM is a removable card which can be transferre…

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