What are Pre-orders?

Related FAQ

• I Can See That the Status Of My Order Shows "delivered", But I Have Not Received My Parcel. What Can I Do?

  Below are some steps and suggestions on how you can solve this issue:Check if the shipping address of your order is correct;Ask your neighbors, relatives or friends if they have received the parcel on your behalf;Request an official document from your local post office in which…

• What Does "Split Shipped" Mean?

  If an order contains an out-of-stock product, it will not be processed until when Banggood.com receives its new stock. If your order contains several products, it will be split and the items currently available will be shipped first. Banggood.com will then send you the out-of-s…

• Why is the Status Of My Order Showing That "the Item is Pre-advised"?

  At times this status can be shown for orders shipped with Air Parcel Register, and this means that the parcel is going to arrive at the closest sorting center very soon. You should not work if you see this status since the tracking information of parcels will be updated in 2-3 …

• Why Was My Order Canceled and My Payment Refunded?

  Below please find some of the most common reasons for this type of situation:The full name and shipping address of your PayPal account do not match the details you entered for this order. Banggood.com has tried to contact you but have not received your response within a reasona…

• Will I Receive an Adapter to Use This Product In My Country?

  Please pay attention to the description of each product in order to confirm whether you will receive an adapter or not. In case you will receive an adapter, you should also ensure that it can be used in your country. If you can not find this information or have any other questi…