What If I Want to Change the the Ship-to Address?

Related FAQ

• Does PacSun Offer Free Shipping?

  PacSun offers free shipping and returns on your whole order when purchasing a pair of regular priced shoes. Shop PacSun’s new shoe fashions, pick your favorites, and return them for free if they don’t work out. Just attach the prepaid, preaddressed return label at the bottom of…

• Which Payment Methods Does PacSun Offer?

  For domestic orders, PacSun accepts the following payment methods:  Credit and Debit Cards (Must be issued in the U.S.)  Visa MasterCard American Express Discover PacSun Gift Cards and eGift Cards (May not be used in combination with PayPal.) PayPal (Orders cann…

• What is the Shipment Timeframe?

  If you selected Standard shipping, most orders will ship the next business day if ordered by 1:30PM Pacific. Packages will be delivered by USPS.  If you selected Express shipping, most orders will ship the next business day if ordered by 1:30PM Pacific. Packages will be de…

• Can I Change My Order Or Cancel It?

  Unfortunately, once you have placed your order it cannot be changed or cancelled. This is because the team picks and packs your order right away, and wraps all the orders together on pallets which are sealed for shipment regardless of when they actually ship.

• Why Was I Charged Twice?

  Every payment method is initially authorized, not charged, when an online order is placed to be sure funds are available. This pending authorization will fall off your account automatically, usually within a couple of business days.   Some payment methods remove pending au…