What is VAT Charged On My Order?

Related FAQ

• When Will I Receive My Refund From The Rake?

  Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider.

• Can I Cancel Or Make Changes to My Order?

  As your purchase will be prepared quickly for dispatch, please contact Customer Service Advisors as soon as possible to cancel or make changes to an order. Unfortunately, The Rake is unable to add items to an existing order but they welcome you to place a new order for any addi…

• Will I Need to Pay Taxes and Duties?

  International Orders may be subject to local taxes, import duties or other local requirements.

• Will Taxes & Duties Be Refunded On Return?

  Unfortunately The Rake is not able to refund local tax and duties paid at checkout on deliveries to non-EU countries as these are charged by local governments. Certain countries operate schemes to reclaim any local tax and duties if you return goods and will require a specific …

• When Will I Receive My Item and How Can I Track Delivery?

  It is important to check the delivery information on each of their products as many of them are based with suppliers across the world, once The Rake has received the items with them in their warehouse you will receive shipping and tracking information from courier, DHL.