When Will I Be Charged for My Order Online?

You will be charged for your order at the time of shipment.

Related FAQ

  • Can I Return Or Exchange an Order?

    Food: Food purchases are non-returnable and non-refundable once shipped. If you have a quality issue with a food item, please contact Customer Service at 1-800-JennyCare (536-6922).Products other than food: Unopened and unused products are returnable. Please contact Customer Se…

  • What If I Am Not Home When My Order is Delivered?

    In most cases, the shipper will leave the package at your door if you are not home. Some shippers will leave a package with a neighbor or will provide a delivery slip with pick-up location information. Policies vary by state and shipper. If you do not receive your package as sc…

  • How Can I Track My Order On Jenny Craig.com?

    Once your order is processed and your credit card payment is received, we will ship your order. You will receive an email confirmation with your order number and a link to track your order. You can also visit your profile to view past and current orders. Click on the order numb…

  • How Do I Update My Account Or Profile Information?

    You can edit or update your personal information any time by visiting My Profile. Choose the section you want to update. Click the 'Edit' link to modify your personal information or preferences. Save changes when you are finished.

  • What Forms Of Payment are Accepted?

    Jenny Craig accepts MasterCard, Visa, American Express and Discover for online purchases.

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