When Will My Credit Appear On My Credit Card?

Related FAQ

• How Do I Request a Return Of a Physical Product?

  You must contact Acer to receive a return merchandise authorization (RMA) before returning your product. Product arriving without an authorized RMA will not receive credit. All merchandise without an authorized RMA will be returned to the customer.

• Has My Order Shipped?

  It may take 1-2 business days to process an order. If you have an account set up with Acer Store, you can look up your order and see the shipping status from your account.

• Why is My Credit Card Being Rejected?

  There are many possible reasons for a credit card not being accepted:The card is expired. You have reached or exceeded your credit limit.You have exceeded your daily charge limit.A computer at either end of the transaction is having technical problems.

• Can I Change My Shipping Address?

  You cannot change your shipping address after you submit your order. Orders with physical shipments are immediately sent to the Acer fulfillment facility when they are submitted and the system can no longer retrieve or change them. If your shipment is not successfully delivered…

• When Will My Backorder Ship?

  Although Acer tries to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within a week. You will receive an email as soon as the product ships. Keep in mind that you will not be charged unt…