Where is My Order Number?

Related FAQ

• Can I Have My Order Delivered to an Address Different From That Of My Home?

  When placing an order, you can enter a separate delivery address. The order will be delivered to the address indicated. The "My Account" section contains an address book function allowing you to save different delivery addresses.

• Is My Online Payment Secure?

  When you place an order on MUGLER.fr, Mugler encode your information using Secure Socket Layer (SSL) encryption technology. It is the most advanced online consumer security technology to date. You can be assured of placing your order safely. Your bank data is encrypted in SSL a…

• Why is My Phone Number Required?

  A telephone number is required by most carriers, in the event of a possible problem with your order. Mugler will only use this information to respond to your requests and / or to contact you, if necessary, regarding your order.

• How to Make a Return Or an Exchange?

  Mugler accepts the return of products purchased on MUGLER.fr within 30 days of the date of receipt of the order.To make a return, please fill in the return form, then stick the return label on the package and send it back using the carrier of your choice.

• Is Monsieur Mugler Personally Involved In the Creation Of His Perfumes?

  All MUGLER fragrances, variations and accessories are initially inspired by the creator himself. He provided the creative impulse, followed each project, impregnating each creation with his inimitable style and his absolute desire for perfection.