To initiate a return please submit a request for a Return Authorization (RA) through your SSENSE account. Alternatively, you can contact the Customer Care team to assist you with the return process. SSENSE adheres to a strict no-paper policy, so as to reduce waste. This is why …
In order to help find the best fit, the following information is available on every product page: A size conversion chart to help convert international sizes
Product-specific measurements (i.e sleeve length, pant leg width, etc.)
Size of the garment worn by the model, alon…
Once your purchase has been completed, an e-mail confirmation will be sent to the address on file. This e-mail acts as an invoice and includes your order number. Once your order is placed a standard processing time of up to 2 business days is required before the order is s…
Modifying or cancelling an order is possible so long as the merchandise has not yet entered the packaging or shipment phases. To modify or cancel your order:
Log in to your SSENSE account
Click on the Order History tab on the left-hand side
Under Modify, select the subject…
The prices listed on individual product pages are calculated based on the location you are shopping from. In order to ensure you’re seeing the most accurate pricing, taxes and delivery fees while you browse, make sure to select your shipping country at the bottom of any page.
P…