Why Am I Asked for Additional Security Information If I Pay With My Debit Card?

All UK Banks require that online retailers use 3D secure with all debit cards. 3D Secure is an authentication scheme that requires the cardholder to enter an additional password when they make an online purchase. The addition of password protection allows extra security on transactions that are processed online.

NONNON also undertake rigorous security checks to ensure we protect cardholders as much as they possibly can. The Customer Service Team may email you requesting further information in order to verify you as the cardholder. NONNON.co.uk reserve the right to cancel your order if our security checks are not successful.