Why Can't I Choose to Have My Order Delivered to Store?

Related FAQ

• Why Does Nothing Happen When I Click 'Buy Now'?

  This could be a connection error. Please close down the webpage, clear your browser history and ensure you have enabled all cookies and pop ups.

• How Can I Pay for My Superdry Order?

  Superdry accepts any of these payment types; MasterCard, Visa, American Express and PayPal. Superdry has alternative payment methods for some countries which are displayed during the check-out process. Superdry does not accept pre-paid cards.

• Can I Cancel My Order At Superdry?

  Superdry is unable to cancel orders once the checkout process has been completed. Please check your order carefully before clicking 'buy now'. You are able to return an item within 28 days for a full refund.

• Why Haven't I Received My Superdry Order?

  You will have had an estimated delivery date at the checkout and an order confirmation email to reflect this. Please check your dispatch email to see the tracking information for your parcel(s), it is possible that your parcel has been left in a safe space or with a neighbour,…

• Why Did I Receive a Klarna Payment Reminder?

  When the payment period on your invoice has expired, Klarna automatically sends you a reminder. In this case please contact the Klarna customer service: https://www.klarna.com/en/customerservice. The website contains links to other websites. Superdry has no control over th…