Why Was My Payment Declined?

SHEIN accepts Visa, MasterCard, American Express, Diners Club, and Maestro.

If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, SHEIN will suggest trying a different card or payment method.

If the above instructions fail please contact your bank or submit a ticket with as much detail along with the error messages. so that SHEIN may assist you.