Will I Have to Sign for My Delivery at MandM Direct?

Related FAQ

• What Happens If My Returns Go Missing?

  It's very unlikely that this would happen, but please keep your receipt as proof that you have returned your items to us. As MandM Direct cannot be held responsible for any items that go missing you'll need your receipt to be able to claim for your missing parcel from the couri…

• Will I Be Charged Custom and Import Charges?

  No, absolutely not. MandM Direct is based in the UK so you won't have to pay anything additional in regard to Customs Duty or Import VAT.

• Have You Processed My Return, and Has a Refund/exchange Been Issued?

  After you receive a notification from us that your return has been received, please allow 48 hours for the return to be processed. Once your refund or exchange has been actioned, you'll receive another email to let you know either your money or your replacement is on its way to…

• What is the MandM Direct Returns Address?

  MandM Direct's returns address is: Returns Department, MandM Direct, Moreton Business Park, Moreton-on-Lugg, Hereford, HR4 8DS, United Kingdom.

• Has My Order Been Dispatched?

  You'll receive an email including your tracking information for your order as soon as it's been dispatched. MandM Direct'll also send you email updates throughout the delivery process, so you know where your parcel is.In order to be more environmentally friendly, your dispatch …