Will I Receive a Confirmation After Placing an Order?

Clarks will send you two confirmation emails after placing an order. Your order confirmation will arrive shortly after you submit your order to notify you that your order has been received. Your shipping confirmation will arrive when your order has shipped and will include details on how to track your order.

Related FAQ

  • I Didn't Receive an Order Confirmation. Was My Order Placed?

    Occasionally our email confirmations will be delivered to a spam or promotions folder. If it has not been delivered there, please call Customer Service at 800-211-5461 to confirm if your order was placed.

  • Why Won’t My Promotional Code Work?

    There are exclusions to every promotion that Clarks run. Please be sure to read the terms and conditions prior to completing your order. Clarks cannot adjust the price on an order that has already been placed.

  • If I Order Multiple Items Within the Same Purchase, Will They Arrive In One Box?

    Clarks is currently experiencing technical difficulties in supplying all tracking numbers associated with your order. If you receive a portion of your order, the remaining portion should arrive in the next 1-2 business days.

  • How Will My Laces Be Shipped?

    Laces are shipped via US Postal Service within the US and US Territories. There is no charge for shipping. If you order laces with other items, the laces will ship separately. Please allow 5 to 8 business days for delivery of your laces.

  • How Long Before My Review is Posted?

    Reviews typically are posted within 72 hours of submission. Clarks will notify you via email when your review is live on the site, or if your review was rejected.

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