eForCity® does NOT offer any returns on any products under Manufacturer's Warranties return policy unless it's a wrong or defective item.
All items must be returned in the original brand new condition.
Returning by means of Refusing Package will be charged a 15% restocking fee plus all shipping costs.
eForCity may collects the following information:
To return your order, simply contact the Customer Service at [email protected] with your order details and return item(s) information.
Please include a brief note or photos showing the issue if you have any additional information or comments that you would like to provide.
eForCity will ship your orders via UPS Ground, 2nd Day Air, UPS 3 Day Service or USPS. The cost of shipping is based upon the shipping options, the total size weight of your item(s) and your delivery address. To find out the shipping cost for your order, simply add all items to cart, input your Zip Code, State and select your desired Shipping Method in their Estimate Shipping calculator. You will be shown a total shipping cost in your Shopping Cart.
For International Shipment, shipping cost is $5.99 for the first item and $4.00 for each additional item.
eForCity ships to APO or FPO military addresses. All APO/FPO orders will be shipped via Standard Shipping anywhere in the U.S. without minimum purchase. Express Shipping options are currently not available for APO/FPO addresses.
For APO/FPO shipments, please include the following at check out:
If you choose to ship to an address different from your credit card billing address, eForCity may contacts you to confirm your shipping and billing addresses to prevent possible fraudulent use of your credit card.