If the recipient is absent when the courier attempts to deliver, the package could be dropped at the local post office or a pick-up station, the status of the package will also be changed to “Delivered”.In this case, Wholesale7 will suggest you collect your package from the post office or pick-up station as soon as possible. If you can not get your package, please contact the shipping company to arrange the pick up.
Yes, you can change your shipping information at any point before your order is shipped.
Just inform of Wholesale7 of the new address and Wholesale7 will change it immediately.
Please contact customer service to help you.
An email with tracking number and a link to the courier website will be sent to your once the order is shipped out. It usually takes 1-2 business days for the tracking number to be released from the courier so please be patient.
Wholesale7 does not add any hidden charges to your order. The price you see in the checkout is the item price + shipping fee you will pay. However, there are certain things that wholesale7 has no control over such as the possibility of paying taxes when the goods enter your country.
Please note that all import taxes/ duties are the buyer’s responsibility.
Wholesale7 will accept no responsibility for customs costs incurred.
Let Wholesale7 know if you have any special packing or declare value when placing your order.
Once your payment has been received, Wholesale7 will send you a notification email to inform you about the order. You can also log into your wholesale7 account account to check the order status at any time. If payment has been received , the order status will show "Paid".
You can pay by Paypal ,Western Union , Money Gram , Bank Transfer ,Alipay (Inland Only).
If an item is marked as “out of stock “,Usually it won’t be restock any more since Wholesale7 has new arrivals everyday . But you also can submit a ticket to Wholesale7, Wholesale7 will try our best to communicate with the factory and update you later.
New products are being updated everyday on site, click here to find the latest uploaded products.
At the moment, Wholesale7 just have one warehouse which located in Guangzhou China.
Wholesale7 will encourage all customers to use the Milanoo size chart to verify the correct size before completing their purchase. This is to make sure you get exactly the size you require. Each items provide Detail in Tile Measurement under the description.