Due to force protection issues, each local command has different policies. Contact your local exchange for details. Guests are not authorized to make purchases.
Your return label is located on the packing list that was inside your package. If you do not have it, contact the Customer Care Center at US: 877-810-9030 or Overseas: 001-877-432-1736 for assistance.
Tracking information is located in two places. Tracking information is provided in your shipment confirmation email. You can also locate your tracking information in My Account in your Order History.
If your order hasn't been processed for shipping, you may cancel it by calling a NEX Customer Service Representative from the U.S. at 1- 877-810-9030, from overseas at 001-877-432-1736 or by e-mail.
Due to customs and taxation laws and product restrictions and regulations, Navy Exchange currently offers shipping to FPO, APO and DPO addresses.Select OCONUS locations are now participating in the Ship to Store program with 7-10 day delivery. Check the drop down menu under the…
Yes, myNavyExchange.com does offer gift packaging for a limited number of items. Our attractive gift bags are cream colored with a gold Navy Exchange logo. Once the items are placed in the gift bag, it is decorated with cream colored tissue paper.Gift packaging is available at …