Can I Exchange Or Return Wolford Items That I Have Bought Online?

Related FAQ

• Can I Return Goods, and Who Bears the Cost? Can I Cancel My Order?

  You can find detailed information about return and cancellation policy in terms and conditions under right of withdrawal. Please note that they can only take back items purchased at the Wolford Online Boutique.

• Where Do I Send Complaints Due to Product Errors for My Order?

  If, despite careful quality control, products purchased in the online boutique give you reason for complaint, please return these items to using the return label that was enclosed in your package and mark the return reason as "complaint". Please note that for organization reaso…

• Do I Have to Pay Shipping When Returning an Item?

  Shipping on returns is always free of charge. Just use the shipping label enclosed in your package to send it back, your shipping has already been covered.

• How Will I Know When My Wolford Order Has Been Shipped?

  You will receive an email notification when your order has been shipped, including a tracking number.

• Can I Exchange Underwear Or Jewelry?

  You can exchange underwear or jewelry as long as it is still in unused condition.