Where Do I Send Complaints Due to Product Errors for My Order?

Related FAQ

• Do I Have to Pay Shipping When Returning an Item?

  Shipping on returns is always free of charge. Just use the shipping label enclosed in your package to send it back, your shipping has already been covered.

• When Placing Multiple Orders At Wolford, Do I Have to Pay Shipping Costs for Each Order?

  If you choose the "standard delivery" option, you do not have to pay shipping costs it is always free of charge. However, if you have selected "Express Delivery", you must pay the costs for each individual order. Furthermore, once an order has been completed in the online shop …

• Can I Exchange Underwear Or Jewelry?

  You can exchange underwear or jewelry as long as it is still in unused condition.

• Can I Exchange Or Return Wolford Items That I Have Bought Online?

  You can return an item within 30 days, free of charge.

• Can I Return Goods, and Who Bears the Cost? Can I Cancel My Order?

  You can find detailed information about return and cancellation policy in terms and conditions under right of withdrawal. Please note that they can only take back items purchased at the Wolford Online Boutique.