Can I Order for Friends and Family?

Your BT Shop account may be used to order goods for friends and family however payment must be taken from your credit/debit card and contract for the provision of goods remains with you. Therefore any queries relating to that order or the goods provided must be made by the BT Shop account holder. Please note that a fair usage policy does apply and they reserve the right to revoke any BT Shop account that they feel may be being used for commercial reasons.

Related FAQ

  • Why Has the BT Shop Been Relaunched?

    BT Shop is continually looking to provide new and better benefits for shareholders and as a result they are now able to offer you a year round discount on both BT products and on the full range of products previously offered by sister company, dabs.com. The new BT Shop also now…

  • Where Has My Store Credit/ Vouchers Gone?

    As you may be aware, the BT Shop website was re-launched on July 2nd 2007 when they upgraded the platform on which it runs.  Whilst this re-launch offered our customers lots of benefits including a far wider product choice than ever before, unfortunately it also meant that…

  • Can I Order By Phone at BT Shop?

    No. In order to give the discounts that BT Shop does they have had to make this a web only offer.

  • How to Contact BT Shop?

    Give a call: 0800 917 0510 Email : shop@bt.com 

  • What Do I Do If I Am On the BT Shop But Can't See the E-shareholder Discounts?

    If you are on the BT Shop and logged into your BT e-shareholder account, the discounted price that you are entitled to will automatically be displayed. Please note that the standard price will not be displayed but you can view your saving in the basket on the right hand side of…

Hot Promotions From BT Shop

  1. Sale

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    Apple AirPods with Charging Case: Now £129, usually £159 – Save £30 – while stocks last

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  5. Sale

    Ring Video Doorbell 2 £139.00

  6. Sale

    LG 49” 4K Ultra HD Smart TV: Now £339.99. £100 cashback available! Buy a qualifying TV from BT Shop, and sign up for broadband with BT and we'll give you £100 cashback on your purchase.

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