Can I Require the Same-day Shipping for My Orders?

SAME-DAY SHIPPING: Orders placed by 2:00 PM Eastern Standard Time qualify for same-day shipping.

Related FAQ

  • How to Contact PetEdge?

    Customer Service Center Hours (EST): Monday-Friday – 8:00 a.m. to 8:00 p.m. Saturday & Sunday – Closed Sales: Open 24 hours a day, 7 days a week  Call: 1-800-PetEdge (800-738-3343) Email: Support@PetEge.com

  • Is There Any Additional Process Fee?

    SMALL ORDER PROCESSING FEE: In order to maintain the low, wholesale prices, there is an additional $6.99 processing fee for domestic orders under $60. In the event that an order is being shipped to multiple addresses, each "ship to" address with a merchandise total under $60 wi…

  • Can I Change an Order After It Has Been Submitted?

    Orders cannot be changed once they have been submitted. PetEdge will process orders very quickly, and once an order begins the fulfillment process they are unable to modify it. PetEdge will apologize for any inconvenience, and they hope that in the majority of cases our faster…

  • Can I Use Two Promotional Codes for One item?

    No. Only one promo code may be used per order.

  • What is Free Freight Policy?

    If your order is being shipped via Ground Shipping within the contiguous United States (Alaska and Hawaii are exempt) and the merchandise total is more than $150.00, PetEdge will pay ALL of the shipping and handling charges! Please note that this offer excludes the following i…

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