Customer Service Center Hours (EST):
Monday-Friday – 8:00 a.m. to 8:00 p.m.
Saturday & Sunday – Closed
Sales: Open 24 hours a day, 7 days a week
Call: 1-800-PetEdge (800-738-3343) Email: [email protected]
All shipments are fully insured; damaged merchandise will be replaced promptly.
If a package appears damaged at the time of delivery, you have the right to refuse it. If you discover the damage after opening the box, do not dispose of original shipping cartons or the damaged m…
To Track your orders, log into the PetEdge website and click on the My Account link located in the upper right hand corner of every page. Your Account page has a link to all of your transactions and their delivery status. If you have any questions regarding tracking, please cal…