Orders cannot be changed once they have been submitted. PetEdge will process orders very quickly, and once an order begins the fulfillment process they are unable to modify it.
PetEdge will apologize for any inconvenience, and they hope that in the majority of cases our faster processing times work to your advantage.
If you ordered an incorrect item or changed your mind, you may return the product(s) within 30 days from the date of shipment. Please do not resubmit your order online as this will create a duplicate shipment.
Should you have further questions, you may contact one of the Customer Service Representatives at 1-800-Pet-Edge for assistance. Or contact PetEdge via email at [email protected]