Can I Return My Customised Item?

Related FAQ

• What is the Returns Policy of The Rake?

  If your purchase isn’t quite right, you can return it for a refund within 14 days of your delivery date using free returns service. Simply email or call The Rake to arrange a suitable time for their courier to come to your office or home and collect the package and return it to…

• When Will I Receive My Refund From The Rake?

  Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider.

• Will I Need to Pay Taxes and Duties?

  International Orders may be subject to local taxes, import duties or other local requirements.

• What is VAT Charged On My Order?

  If you are buying goods for delivery to an EU address, then The Rake will charge UK VAT where applicable. The price is presented on the Euro prices on the website. If you are shopping in a different currency, UK VAT will be updated when you select an EU delivery address at chec…

• What Payment Methods Does The Rake Accept?

  Visa MasterCard American Express Visa Electron PayPal Diners Club Discover JCB