Can I Return Sale Items?

Yes, you can return sale items. Any items purchased in sale must be sent back to us within 14 days of the date that you received it. A refund will be issued providing the garment is in its original condition and packaging.

Related FAQ

  • How Do I Redeem Discount Codes?

    Once you have selected your desired dress(es), simply go to the check out page, there you will find a discount code box, enter the code and click ‘apply’ – its that simple.

  • How Do Pre Orders Work?

    Goddiva occasionally offers high-demand items on a pre-order I can’t track my parcelbasis so that customers can secure one or more of these items before Goddiva actually has the item in stock. This means you pay for this item before it becomes available. Your payment will secur…

  • Does Goddiva Deliver On Weekends?

    Goddiva does not offer a weekend delivery service. Anything placed for next day delivery on a Friday will be delivered on Monday.

  • What If I Am Not In When My Order is Delivered?

    If no one is available to accept the delivery you will receive a card/text to advise that delivery has been attempted with details of how to arrange a re-delivery or to collect from a local depot if you prefer.If you require the parcel to be delivered to an alternate address an…

  • How Can I Tell If My Item Has Been Shipped and When It Will Arrive?

    Once your order has been dispatched from warehouse, you will receive a text/email from the provided courier service. This will include your tracking number and a link for you to track your order.

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