How Can I Check My Order Status At Bellelily?

Related FAQ

• What Privileges Does a Wholesaler Have?

  Wholesalers’ PrivilegeWholesalers are able to use products’ details, pictures and size info from bellelily.com.  Wholesalers’ orders will be arranged at the first time. (Please leave a message on the checkout page with “Wholesale Order” (if you're placing a wholesale order…

• How Can I Add / Delete Items In the Shopping Cart?

  To ADD or DELETE items from your Shopping Cart, go to your Shopping Cart located at the top right corner of the page. To DELETE items: click the “REMOVE” button. To ADD items: Open the page of the item, add it into cart after selecting the color and size.  To Change t…

• When Will My Account Be Charged for My Bellelily Order?

  If your card is authorized, payment will be taken immediately, and you will receive an email confirming your order has been placed successfully. If your card is not authorized, payment will not be taken and you will receive an email informing you that your bank or card issuer d…

• Can I Return Or Exchange an Item If I Don't Like It?

  Please be sure to check out return policy prior to purchasing an item.Because they don’t support returns, if you send back an item, you will be subject to a shipping fee that may cost more than the product itself.  You can check with your local post office for details.To a…

• What Should I Do If There is a Size Or Color Difference With the Orginal Item In Your Shop?

  If an item you have received has size or color problem, please do the following:For color issues, send them photos (using natural light) of the item, package, and labels.For size issues, please place the garment on the floor and using a tape measure, measure the Bust, Waist, an…