At participating restaurants, you will have the option of making your Seamless order more eco-friendly at checkout. On the checkout page, simply check the box that says "Spare me the napkins and plasticware. I'm trying to save the earth" and the restaurant will exclude all extraneous packaging from your order.
Yup! When you are checking out your order, you'll have the option to save your instructions for later. If you do this, these instructions will always appear on all delivery orders to that address until you edit or remove them.
Yes, as a returning user, simply enter a new address on the homepage, and upon checkout, the new address will automatically save to your profile. To manage your saved addresses, visit the addresses page
No. Since the email address serves as the login name for your account, you are only allowed to have one Seamless account assigned to an email address. To have another account, you need to register another email address.
It is customary in the US that delivery people are paid anywhere between 10%-20% of the food/beverage total. In the UK it is not customary to tip, but is certainly always appreciated.
Yes, to save your credit card information that you enter, you must check the box that is labeled "Save card details." Then, when you place the order, that credit card information will be saved as the default credit card for future orders placed under your account. You can also click on your name located on the top right of the screen and enter your credit card information there. If you already have information but would rather use a different card, click "Delete" then enter the new information.
The restaurants are contractually required to offer the same prices as they provide on their printed delivery menus. If for any reason you believe the prices you see on Seamless are not consistent, please notify Seamless at firstname.lastname@example.org and Seamless will reach out to the restaurant to make it right.
The most accurate way to locate restaurants that deliver to your specific location is by entering your address on the homepage. This will display the list of restaurants that only deliver to that address. Just click the "Search" button after entering your address and you will be directed to the list of restaurants.
If you received delivery and there appears to be a problem with your order, please call the restaurant directly for an immediate resolution. The restaurant's phone number is provided with your email confirmation and on the restaurant’s menu page on the website. Of course, Seamless Customer Care Representatives are always standing by to help. You may contact them by calling 800-256-1020.
Please call the restaurant to find out the status of your order. The restaurant's phone number is provided with your email confirmation and on the restaurant’s menu page of the website. Of course, Seamless Customer Care Representatives are always standing by to help. You may contact them by calling 800-256-1020.
To change or cancel an order, please call the restaurant directly. The restaurant's phone number can be found on your email confirmation or by logging back onto the Seamless site. Once you have canceled or changed the order with the restaurant, please notify Seamless of the change or cancellation by responding to your order email confirmation.
Your order is sent electronically to the restaurant the instant you click "Place Your Order". Once your restaurant receives your order, you will get an Order Confirmation email!
Seamless is the best way for you to order food from thousands of the best delivery and takeout restaurants in 900+ cities across the US and London. In short, Seamless makes ordering food for delivery and takeout seamless!
Seamless has been working on Seamless' new site over the past few months and getting your feedback through Seamless' Labs platform. What you see here is the result - so Labs is no more. Thank you for helping us with your valuable feedback and cheers to the food future!
Seamless is still working to get some restaurants on the new site, and they should be available soon! But, just to make sure, please reach out to Customer Care team at email@example.com and let us know what restaurant you would like to see on Seamless.
Here’s the 411, Seamless was unable to transfer some of your past orders. You can still view restaurants you have ordered from in the past and any order you place from here on out will be captured in your order history.