How Do I Know If My Order Has Been Received?

You will receive a confirmation email from Reebonz with the details of your order. This email also indicates that your order has been received in our system and processed before it is being prepared and shipped to you.

Related FAQ

  • What is a Coupon?

    A coupon is a written code that offers a specific discount or promotion to offset your purchases. The coupon is restricted to its terms and conditions and an expiry date.

  • Do I Need to Sign for My Order?

    All purchases are insured against theft and accidental damage whilst in transit from Reebonz to your shipping address, thus requiring a signature upon receipt. Reebonz is unable to redirect orders once items have been dispatched, so please ensure there is someone who can r…

  • Do I Need a Paypal Account In Order to Purchase Items?

    No, you can opt to pay by credit/debit cards without having a PayPal account. When you are redirected to the PayPal payment page, you will be presented with two options: Pay using credit card Log in to PayPal account.

  • What is an Express Checkout?

    An express checkout makes shopping easier by allowing you to save your credit/debit card details onto your account and using it for your purchases.

  • Can I Change My Order After It Has Been Placed?

    As Reebonz work swiftly to process and ship your order, they regret to inform that it is not possible for them to change your order once it has been placed and confirmed. This includes not being able to change the delivery address. Therefore, before you process your order and p…

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