How Do I Schedule a Pickup?

Related FAQ

• How Do I Specify a Time Window for Delivery?

  FedEx has a variety of shipping options: For FedEx Express® shipments, FedEx Office offers several services that provide delivery by a certain time. Select the service that delivers by your specified time. For FedEx Ground® shipments, FedEx Office delivers by the end of bu…

• How Do I Change the Delivery Address On My Shipment?

  If you are the shipper, you may contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 to change the delivery address. Please have the account number available when you contact Customer Service with a reroute request.If you are the intended recipient of the package and …

• I Tracked My Shipment, and There are No Scans. What Should I Do?

  If there are no scans for the tracking number entered, contact your shipper to verify the tracking number is correct. If you are the shipper, and it has been more than 24 hours since you dropped off the shipment or had the shipment picked up, please contact FedEx Office at 1.80…

• How Do I Cancel a Pickup?

  Access Pickup History in the Pickup application, select the Pickup to be cancelled, click the check box next to the Pickup, then select the Cancel pickup button at the bottom right of the screen. 

• How Do I Verify That I Scheduled a Pickup?

  In the Pickup application select the Pickup History tab at the top of the screen and this will display the Pickups that have been scheduled.