How Long Before My Pickup Order is Ready?

You will get a “Ready for Pickup” email typically within 2 business hours of placing your order.

If your order is placed less than 2 business hours before store closing or outside of store hours, then the 2 business hour time period will carryover to the store’s opening the following day.

Related FAQ

  • Does Famous Footwear Deliver to P.O. Box, Or Military Addresses?

    Yes, Famous Footwear is able to ship to P.O. Box addresses as well as APO/FPO/DPO addresses.

  • What Shipping Carrier Will Deliver My Online Purchase?

    The shipping carrier for your order will vary based on the area you live in, where your order is shipping from, and whether expedited shipping was selected. Please reference the following information for possible delivery services.Standard orders：Standard orders ship FedEx or F…

  • What Stores are Participating In Free In-store Pickup?

    The program is available at stores nationwide, although from time to time, some stores may temporarily not be accepting pickup orders. We apologize for any inconvenience but check back again to see if your store is participating.

  • When Will My Credit Post?

    Most returns are processed within 10 business days after receipt at warehouse. An email message will be sent to you once your return is processed.Note: Once Famous Footwear has initiated the credit for your online order's return, the actual date that the refund will post to you…

  • Does Famous Footwear Ship Outside Of the Us?

    Famous Footwear only ships orders to addresses within the 50 United States. Famous Footwear does not ship internationally, or to U.S. territories/commonwealths.

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