Most orders arrive within 5-10 days of order being confirmed. An order confirmation SMS/Email will be sent to you, post which keep a watch out for a SMS/Email notification that you will receive from Jack&Jones, once your order is shipped.
Most items are eligible for returns (and refunds), except for personal use items such as swimwear, innerwear, sunglasses and jewellery. The items should be unused, intact and in their original packaging (labels, tags, boxes). The refund will be processed post quality inspe…
You can check the status of your order by visiting the “Orders” section of your account. Visit the ‘Track Your Order’ section, where you will see a link to track your order via courier partner’s website. You can then track your order in real time.