What is Jack&Jones's Return Policy

Most items are eligible for returns (and refunds), except for personal use items such as swimwear, innerwear, sunglasses and jewellery. The items should be unused, intact and in their original packaging (labels, tags, boxes).

The refund will be processed post quality inspection of the product(s). This may take 5-7 working days post receipt of goods at fulfilment centre.

Related FAQ

  • Does Jack&Jones Offer Free Shipping?

    Jack&Jones provides free shipping on all orders.

  • What is the Return Process?

    A request for return can only be raised, post 24 hours of receipt of product. All returns requests must be received within 15 days of delivery. To return a product, view the order details in “My Account” section and click on “Return”. Once the request is processed, the return o…

  • How Long Does the Delivery Time?

    Most orders arrive within 5-10 days of order being confirmed. An order confirmation SMS/Email will be sent to you, post which keep a watch out for a SMS/Email notification that you will receive from Jack&Jones, once your order is shipped.

  • What If My Order Damaged On Arrival, What Should I Do?

    If your order is tampered, opened, or visibly damaged on delivery, return the order on arrival and notify Customer Care team by emailing help@jackjones.in.

  • What is the Jack&Jones's Online Payments?

    Jack&Jones supports all major domestic and international credit cards, debit cards, wallets and banks for net banking.

Hot Promotions From Jack&Jones India

  1. Sale

    Sign Up & Get Coupons Worth Rs.750

  2. SaleFree Shipping

    Free Shipping On All Orders

Recent Added Stores

ARMOR LUX FR Promo Codes SSENSE GLOBAL Promo Codes Hawes & Curtis Promo Codes The Fashion Bible Promo Codes Cake Maternity Promo Codes Sullen Clothing Promo Codes Maison De Fashion Promo Codes Stylevana Promo Codes Raw Denim Promo Codes

Return to Dacoz.com Get Latest Jack&Jones India Promo Codes

Featured Stores Picked by Dacoz

View More Stores