How to Contact J. Crew Factory?

Related FAQ

• Is Secure the Online Website Of J. Crew Factory?

  J. Crew Factory takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.  

• What Will the Duties and Taxes On My Order Be?

  All applicable duties and taxes will be applied at checkout or upon delivery.

• Does J. Crew Factory Charge Sales Tax?

  Applicable sales tax will be charged on total merchandise, including shipping & handling fees, where applicable, for orders shipped to: AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, TN…

• How Do I Place an Order at J. Crew Factory?

  By Internet: Shop at jcrewfactory.com. To ship items to Canada, simply look for the flag at the bottom right-hand corner of the site and click "Change" if you do not see the Canadian flag.  By Phone: 866 739 5942

• What Payment Methods Does J. Crew Factory Accept?

  J.CREW ACCEPTS THE FOLLOWING PAYMENT METHODS: The J.Crew Credit CardVisa MasterCard American Express Discover JCB PayPal MasterPass