How to Disengage Subscriptions Of 1, 3, 6 Or 12 Months?

Related FAQ

• What is a Glossycredit?

  GLOSSYCredits are a credit to use on site for a new subscription or box in limited edition.  You will earn GLOSSYCredits every time you:  Sponsor a friend Order a boxing (for yourself or to offer it) Fill in your beauty profile Complete the questionnaires on a pr…

• What to Do If I Have an Order / Delivery Problem?

  If you have an order or delivery problem, please contact Customer Service Department on your account and send Glossybox a picture of your order with a brief explanation of the situation. The Customer Service team will listen to you and help you find a solution that suits the si…

• Will I Receive My Next Box Automatically?

  Yes, the renewal of the subscription is automatic, so you do not have to worry about your next box. By subscribing to a 3-month, 6-month or 12-month plan, you pay the entire subscription immediately and in one go. These formulas are automatically renewed.  On the othe…

• How to React a Subscription?

  To reactivate a subscription, proceed as follows:  Log in to your GLOSSYBOX account.  Click the "Subscriptions and Orders" tab.  In the "Subscriptions and Orders" section, click Reactivate subscription.  Select the subscription you want.  When choosing …

• How Long Was I to Cancel My Order?

  You have 14 days to cancel any subscription. You will therefore have 14 days to contact the Customer Service team who will be at your service during this period. For your second beauty box and the following you will not be able to cancel, you will have to disable the automatic …