I Already Have a BT Shop Account. Why Do I Need to Re-register?

If you had a BT Shop account prior to July 2nd 2007 BT Shop will need you to reregister. Unfortunately because BT Shop is now using a different (but much better!) technology platform they were unable to copy over your old BT Shop account. However, it is a very simple process to set up a new account and well worth the few minutes it takes. Please see the step by step instructions above.

Related FAQ

  • Can I Order for Friends and Family?

    Your BT Shop account may be used to order goods for friends and family however payment must be taken from your credit/debit card and contract for the provision of goods remains with you. Therefore any queries relating to that order or the goods provided must be made by the BT S…

  • Where Has My Store Credit/ Vouchers Gone?

    As you may be aware, the BT Shop website was re-launched on July 2nd 2007 when they upgraded the platform on which it runs.  Whilst this re-launch offered our customers lots of benefits including a far wider product choice than ever before, unfortunately it also meant that…

  • How to Contact BT Shop?

    Give a call: 0800 917 0510 Email : shop@bt.com 

  • What Do I Do If I Am On the BT Shop But Can't See the E-shareholder Discounts?

    If you are on the BT Shop and logged into your BT e-shareholder account, the discounted price that you are entitled to will automatically be displayed. Please note that the standard price will not be displayed but you can view your saving in the basket on the right hand side of…

  • Why Has the BT Shop Been Relaunched?

    BT Shop is continually looking to provide new and better benefits for shareholders and as a result they are now able to offer you a year round discount on both BT products and on the full range of products previously offered by sister company, dabs.com. The new BT Shop also now…

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