I Have an Order I Need to Return. What Do I Do?

Related FAQ

• Who Do I Contact If I'm Having a Problem With Website?

  Zuma Office Supply will welcome your comments and opinions about their website, and certainly want to know if you are experiencing any problems. Please email Zuma Office Supply at customerservice@Zumaoffice.com or call toll free at 1–877–473–4097 with your issues. 

• Can I Cancel an Order If I Change My Mind, Or Can I Add Items to an Order?

  To provide incredibly fast shipping, orders are transmitted to warehouses almost immediately, where they are processed quickly and shipped. It is possible to cancel or change your order, but the window is very small, (less than 30 minutes). Please call toll free customer servic…

• Will I Receive Free Shipping On My Purchase?

  Shipping is free for most orders over $75.00. A shipping charge of $7.99 will be applied to orders under $75.00 which will appear on your order at check out. Some large items, such as furniture, may not be shipable via UPS, and they will incur shipping charges. All products tha…

• Should I Set Up an Account and If So, What are the Benefits?

  Absolutely! Opening an account with Zuma has many rewards including: Create Favorites Lists for frequently ordered items to make shopping easier Create multiple Ship To locations, and set up Multiple Users and permissions. Ability to Save Your Cart Place orders fast using …

• Does Zuma Office Supply Charge Sales Tax On My Orders?

  The corporate headquarters are located in Austin, TX, so Zuma Office Supply collects sales tax on orders placed and shipped in Texas. Zuma Office Supply is also required by state law to charge sales tax in the states of CA, FL, MA, MD, MS and TN. If you are tax exempt and locat…