What Should I Do If There is a Search Error?

Sorry, nothing matches the product information your provided. For further assistance, please call Medex Supply at 1-888-433-2300 during normal business hours, or contact Medex Supply by e-mail. 

Related FAQ

  • How Do I Return an Order?

    You have up to 30 days to return products for a refund or exchange.Please note, for some products you will incur a re-stocking fee between 15% - 25%, depending on the item returned. The product must be in 100% restockable condition, meaning it cannot show any signs of use or da…

  • Does Medexsupply Charge Sales Tax?

    They currently charge sales tax only for orders that are being shipped within the state of New Jersey. If you are located in New Jersey and are tax exempt, simply fax or e-mail the applicable documentation so that you will not be charged. 

  • Do You Have a Catalog?

    Because Medex Supply is always adding new products to our inventory, they do not currently offer a catalog. All of Medex Supply's products are available for viewing on our website. If you are unable to locate a particular item, call 1-888-433-2300 or e-mail Medex Supply, and we…

  • Can You Help Me to Find a Product On Your Website?

    Medex Supply specialize in hard to find items. If you can't find what you're looking for on our website, call 1-888-433-2300 or e-mail Medex Supply for further assistance.  Let them know the name of the product you're looking for, with a catalog number if possible, and we'll do…

  • How Can I Track My Order Once It Has Shipped?

    You will receive an e-mail confirmation once your order has shipped that will contain the tracking number and shipping carrier. To check the status of the delivery, go to the shipping carrier's website and enter the tracking number. For a shortcut, simply enter the tracking num…

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