What is the Address to Return My Online Purchase?

Related FAQ

• How Do I Use the Coupon I Received for My Online Purchase?

  If you have a coupon code that you would like to redeem online, you may enter the code on the checkout page under "enter promo codes." If the coupon code you are trying to redeem requires the use of your Catherines Credit Card, you will need to enter it under "Promo Codes &…

• How Do I Make a Payment On My Catherines Credit Card?

  Please make your check payable to: Comenity-Catherines  Mail your payment to:  Comenity-Catherines  PO Box 659728  San Antonio, TX 78265-9728 

• How to Contact Catherines?

  If you need help, the Customer Service agents are here to assist (English speaking only). Please call 00-1-954-970-2205. Hours: Mon-Sat: 8am-10pm and Sun: 10am-10pm(EST)

• Can I Cancel Or Change My Order I Just Placed?

  In an effort to provide excellent shipping timeframes to customers unfortunately, the online orders are processed immediately and cannot be changed or canceled once submitted.

• What is the Return Policy for Phone Orders?

  Purchases on catherines.com and phone orders can be returned via mail directly to warehouse or at any Catherines store. The packing slip serves as the receipt for online purchases.