How Do I Make a Payment On My Catherines Credit Card?

Related FAQ

• What is the Return Policy for Phone Orders?

  Purchases on catherines.com and phone orders can be returned via mail directly to warehouse or at any Catherines store. The packing slip serves as the receipt for online purchases.

• How to Contact Catherines?

  If you need help, the Customer Service agents are here to assist (English speaking only). Please call 00-1-954-970-2205. Hours: Mon-Sat: 8am-10pm and Sun: 10am-10pm(EST)

• Can I Cancel Or Change My Order I Just Placed?

  In an effort to provide excellent shipping timeframes to customers unfortunately, the online orders are processed immediately and cannot be changed or canceled once submitted.

• What is the Split Tender Return Policy?

  If you paid for your order using different types of tender (i.e.: multiple credit cards, a credit card and a gift card, etc.), Catherines will refund you with the same amount credited to each type of tender.   Your packing slip can display up to three different paymen…

• What are the Shipping Methods and Costs?

  If your order has multiple items and/or includes gift cards, they may be shipped from multiple locations and/or arrive in different packages on different dates, there are no additional charges for split shipments.   Shipping and handling charges are based on your chos…