What is the Avène Return, Refund & Exchange Policy?

For over 20 years, Avène has created every product with unmatched care and passion. Should you choose to return a product in unopened and sellable condition, Avène will happily refund the original credit card if returned to Customer Service within 30 days. Returns received after 30 days, and up to 60 days after purchase, will be granted an online store credit or an exchange will be issued.

Only applicable for purchases made directly on aveneusa.com. All returns and exchanges must include original receipt. Exchanges are not eligible for promotions. There are no cash refunds. All sale items are final sale – no exchanges or refunds.