What is the Order Processing Policy Of Luisa Via Roma?

LUISA VIA ROMA S.p.A. reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank.

Once an order is placed for available items, no changes can be made to that order.
Orders placed separately will be shipped separately.

LUISA VIA ROMA S.p.A. reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond our control. Please note that during promotions and sales there may be delays in immediate shipping.

LUISA VIA ROMA S.p.A. reserves the right to decline to process an order and/or offer services to anyone at any time.