What is the Status Of My Order? How Do I Track?

Related FAQ

• How Do I Make Changes to My Order at Lookfantastic?

  Once you've placed your order Lookfantastic cannot make any changes to it. If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account.  Select the relevant order and you'll see that you can choose to cancel individual items …

• How Can I Pay for My Order at Lookfantastic?

  Lookfantastic offers a variety of online payment methods to ensure our customers can place orders with ease.VisaVisa DebitMastercardMaestroAmerican ExpressAlipayOne4allPayPalApple PayYou can select your preferred payment method at checkout. As we take fraud very seriously, you …

• How Do I Register to Receive Special Offers?

  Lookfantastic'll automatically sign you up when you register so that Lookfantastic can make sure you're in the know regarding all our special offers. You can stop these emails by logging into your account and selecting the 'Email Preferences' option.

• What Do I Do If I Have Ordered the Wrong Item from Lookfantastic?

  Please contact Lookfantastic via the 'Still need help?' section (below).To speed the process up, it'd really help if you could find the information below before contacting Lookfantastic:Order NumberProduct NameDetails of the faultImages that support the fault, if applicableAs s…

• Can I Make Changes to My Basket at Lookfantastic?

  Yes, click on the 'My Basket' icon at the top of the page and you'll be able to see the item(s) you have in there so far. Use the + button to stock-up on your favourite items, or the – button if you've selected too many. If you want to remove an item completely then click the x…