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Related FAQ

• What Might Cause My Order to Be Delayed?

  If the billing information you provided does not match the info your bank has on file (including address + telephone number), it’s likely to create a delay. Additionally, you may experience a delay if your shipping address is different from your billing address, or if you forgo…

• How Long Will It Take for My Order to Get Here?

  For standard free shipping within the United States and Washington D.C., it will take anywhere from 3-7 business days for your order to arrive. Please allow additional time for APO and AFO. For UPS Ground please allow 1-5 business days and for UPS 2 Day please allow 2 business …

• What Products are Not Eligible for Afterpay?

  Afterpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase gift cards separately.

• Can I Use Afterpay If I'm an International Customer?

  Afterpay is only available to customers with a U.S. billing address. Customers with international billing addresses will not be able to create an Afterpay account.

• Does DSTLD's Products Run True to Size?

  Yes, DSTLD denim typically runs true to size. However, if a product has any tendency to do otherwise, it will be explicitly mentioned in the “style and fit notes” within the product’s general description. A fit guide/sizing chart is also available on the site to assist you.