When Will My Order Ship Bought From Victoria's Secret?

Related FAQ

• I Don't Receive Order Confirmation E-mail, Why?

  Please be sure to check the email address associated with your Victoria's Secret account, or check your Spam folder as your email service provider may have automatically moved it to this folder. Victoria's Secret also recommends checking your Deleted/Trash folder as the Confirm…

• Does Pink Fit the Same As Victoria's Secret?

  Yes! Whether you're shopping Victoria's Secret, PINK or Victoria Sport, our Size & Fit charts are the same. If, for example, you wear a 34B in our Victoria's Secret Bra collections, we recommend that you choose a 34B (or alpha Size S) in any of our PINK or Victoria Sport Br…

• How Will I Receive My Refund?

  Within 90 days of purchase, merchandise may be exchanged or refunded in the original form and amount of payment for the returned merchandise.After 90 days of purchase, merchandise may be exchanged or refunded in the form of a merchandise card. Gift returns and purchases made wi…

• Why Does Victoria's Secret Have Backordered Products?

  When a given color & size combination is sold out but more inventory is on the way, Victoria's Secret provides customers with the option to "backorder" the item and be charged once it ships.

• What Products Can Be Returned?

  ANY items(s) purchased online or by phone may be exchanged or returned in Victoria's Secret Stores located within the United States for FREE or by mail (including, gifts, lingerie, sales & clearance).EXCLUSIONS: Items where the sewn-in garment tag has been cut or removed. P…