Yes, Dollar Tree accepts coupons in their stores. Please visit Terms & Conditions page to view In-Store Coupon Acceptance Policy.
At this time, Dollar Tree cannot accept coupons online.
So that Dollar Tree may continue to provide you extreme value for $1.00 when shopping at one of their retail stores, Dollar Tree reserves the right to limit quantities, do not offer refunds, and consider all sales final. Dollar Tree will gladly exchange any unopened item with the original receipt.
When shopping online at DollarTree.com, all sales are final. However, if your order is incomplete, or your items arrived damaged, Dollar Tree will correct the problem. Simply call 24/7 Customer Order Support Center at 1-877-530-TREE (8733) so Dollar Tree can determine the best way to resolve the matter.
Orders being shipped to a Dollar Tree store generally take 4-6 business days (occasionally longer) depending on the store’s next delivery. Once you place your order, you will receive an Order Confirmation email that includes an estimated delivery date to the store.
If you’ve chosen to have your order shipped directly to your home or business, Dollar Tree will use UPS Ground, which usually takes 4-5 business days. For a higher shipping charge, you could choose to have your order expedited via UPS Air, which usually takes 2-3 business days.
No. At this time Dollar Tree only sells and ships to the contiguous 48 United States, Hawaii, Puerto Rico, and the U.S. Virgin Islands.
You can ship your order to any of our Dollar Tree stores in the United States. Dollar Tree has more than 6,300 stores nationwide, so just choose the store most convenient for you to pick up your order. Use Store Locator to find a store near you.
Dollar Tree has 12 Distribution Centers across the country that service more than 6,300 stores. Each store is assigned to a specific DC that’s in close proximity to the store. If the DC that delivers to stores in your area is out of stock on the item you are trying to purchase, you will not be able to ship that item for free to your local store. You will still be able to order the item, but the order will be fulfilled by the nearest DC that has the merchandise in stock, and it will have to be shipped directly to you via UPS.
Dollar Tree does not accept purchase orders at this time.
Once your order is placed, Dollar Tree will put a Pending Authorization on your credit/debit card account for the entire amount of your order. A Pending Authorization means your card issuer will hold the funds pending shipment of your order. This will show up as a “Pending Transaction” on your account.
Once Dollar Tree has shipped your order, your credit/debit card will actually be charged. If your order is being shipped from multiple locations, you may see separate charges on your account for each shipment.
Payment is required at the time your order is placed. You can pay for your order securely online with Dollar Tree Gift Cards, American Express®, Visa®, MasterCard®, Discover®, PayPal™, and PayPal™ Credit.
In addition, the Customer Order Support Representatives are available to assist you with paying for your online order with an electronic check. You can reach Dollar Tree at 1-877-530-TREE (8733).
Dollar Tree is not able to accept purchase orders, coupons, Google Wallet™, or Apple Pay™ at this time.
No at all! You may find an incredible item at a Dollar Tree store and think, “I need a couple cases of this!” Dollar Tree actually hear this a lot at Dollar Tree Direct and they are happy to help you with your business/organization supplies, as well as large quantities of unique gift items, party supplies, and more. Simply record the SKU or UPC from the item(s) of your choice and call 24/7 Customer Order Support Center at 1-877-530-TREE (8733). One of representatives will be happy to check the availability of the item for you.
Yes. However, keep in mind that if you are purchasing products for resale, you understand and agree that it’s your responsibility not to alter or remove labeling, restrictions, or requirements that may be shown on the products and to warn customers in the event of any future product safety issues or recalls.
No. When shopping online at DollarTree.com, all sales are final.
However, if your order is incomplete, or your items arrived damaged, Dollar Tree will correct the problem. Please fill out a customer help form so that Dollar Tree can determine the best way to resolve the matter.
If you are ordering a product that is sold in individual units, you must order at least the minimum number of units specified for that product (the minimum number of units varies by product and not all products are sold in individual units). All products are also sold by the case. The total number of units per case will vary by product. Items sold only in full cases may include an assortment of colors, sizes, and/or styles that cannot be altered or broken apart.
For further details on the assortment of case contents, please refer to the product’s description online. If you need more help, please fill out a customer help form so that Dollar Tree may further assist you.
Items that show a backorder status can be purchased and should be received in our Distribution Center within 30 days. Backorders will be filled at the time of Distribution Center receipt, and you will receive an email notification once the order has been shipped. Backorders placed but not filled within 30 days will be systemically cancelled and you will receive an email notification that your backorder was cancelled.
Unfortunately, if you are paying for your order with an electronic check, you are unable to order items on backorder.
If you have a question about your DollarTree.com online order, please fill out a customer help form so that they may assist you.
If you need immediate help placing your order or paying for your order with an electronic check, you can reach Dollar Tree now at 1-877-530-TREE (8733).
You will receive a series of emails throughout the lifecycle of your order:
First, find products you wish to purchase. There are several ways to find products online:
Once you find what you want, place the items in your shopping cart and check out. You can pay for your order securely online with Dollar Tree Gift Cards, American Express®, Visa®, MasterCard®, Discover®, PayPal™, and PayPal™ Credit.
Of course, the 24/7 Customer Order Support Representatives are available to assist you should you have any questions or need help with your order. Please fill out a customer help form explaining your issue so they Dollar Tree may assist you. If you need immediate help placing your order or paying for your order with an electronic check, you can reach Dollar Tree now at 1-877-530-TREE (8733).