Unineed understand how frustrating this can be and want to resolve this as quickly as possible for you.
If you have received a faulty item, please contact Unineed as soon as possible and they can recommend a suitable course of action.
Where relevant, Unineed m…
Once Unineed receive a parcel back, please allow up to 2 working days for your parcel to be processed. If you have not included your name, order number and reason for return, it may take longer to process your request.Once your parcel has been processed, Unineed will email you …
If your parcel is being returned for the following reasons, you will only be eligible for refund to Store Credit:
Incorrect delivery details were provided.
The parcel was not collected with the retention period.
You are no longer at the shipping address and have mov…
All items come with a 14 day money back guarantee.
If you wish to return your order, then you can return your product to us within 14 days of receiving it.
Refunds will be issued back to the original method of payment upon receipt of the return arriving at warehou…
Unfortunately, only one promotional code can be used at a time.
However, a promotional code can be combined with free delivery for all orders over £50.00.