Does Space NK Offer Free Returns?

Related FAQ

• How to Cancel Or Amend My Order?

  Space NK is very quick at processing orders once they have been placed, so they cannot guarantee that your order can be cancelled or amended before it is dispatched but they will always try. If you notice any errors in your order after placing it, please Contact Space NK after…

• What is the Return Policy Of Space NK?

  Buy with confidence thanks to Space NK’s 100% Satisfaction Guarantee* As part of the commitment to delivering expert, unbiased beauty advice, the straightforward returns policy ensures that, if for any reason, you are not entirely happy with a purchase Space NK will put it righ…

• What Do I Do If I Receive Faulty Product From Space NK?

  Space NK is always very disappointed on the rare occasions their customers receive a faulty item and they want to resolve these as quickly as possible. If you have identified the fault within 28 days of purchase, then you can return the item under normal returns procedure for a…

• How to Return a European/International Order

  For any parcels delivered outside of the UK, please ensure your parcel is sent back by Recorded Delivery. Space NK strongly recommends that you obtain a postage receipt with your tracking number. Space NK is responsible for your parcel only once it has been received at our…

• How to Return an Online Order to Store?

  You can return your order to one of Space NK's stores; just make sure you bring your order confirmation or invoice with you. For refunds please ensure you have the original payment card with you. Excludes sale and clearance items.   Please note that orders paid for wi…